pkjl Casino – Privacy Policy

1 Introduction

pkjl Casino ("pkjl," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the pkjl platform at pkjl.club and any associated applications (collectively, the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.

This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. It applies to all personal data processed by pkjl in connection with your use of the Platform, whether you are a registered player, a visitor, or a prospective user.

By accessing or using the pkjl Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact us to request deletion of any data we may hold about you.

2 Personal Data We Collect

pkjl collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is processed. The categories of personal data we collect include:

2.1 Identity & Contact Information

• Full legal name as it appears on your government-issued ID;
• Date of birth (for age verification — players must be 21 or older);
• Nationality and country of residence;
• Valid email address;
• Mobile number (Philippine number preferred);
• Residential address, including barangay, city/municipality, and province.

2.2 Identity Verification Documents (KYC)

• Copies of government-issued photo ID (PhilSys National ID, passport, driver's license, SSS/GSIS ID, PRC ID, or Voter's ID);
• Proof of address documents (utility bill, bank statement, or barangay certificate);
• Selfie or liveness verification image where required.

2.3 Financial Information

• GCash or Maya account details (mobile number associated with the e-wallet);
• Bank account details for bank transfer transactions (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank);
• Debit card details (card number, expiry — stored in tokenized form only);
• Transaction history, including deposit and withdrawal records.

2.4 Gaming Activity Data

• Game session logs, including games played, bets placed, wins, and losses;
• Account balance history;
• Bonus and promotion usage records;
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status).

2.5 Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Pages visited, time spent on the Platform, and clickstream data;
• Login timestamps and session duration.

3 How We Collect Your Data

pkjl collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to a survey or promotion;
• Automatically: Through cookies, web beacons, and similar tracking technologies when you browse or use the pkjl Platform (see Section 9 for details);
• From third parties: Identity verification providers, payment processors (GCash, Maya, banks), fraud prevention services, and regulatory authorities where required by law.

4 Purpose of Processing Your Data

pkjl processes your personal data for the following specific, legitimate purposes:

• Account management: Creating and maintaining your pkjl account, verifying your identity, and managing your login credentials;
• Transaction processing: Processing deposits, withdrawals, and maintaining accurate financial records;
• Legal compliance: Fulfilling obligations under Philippine anti-money laundering laws (AMLA), PAGCOR regulations, and the Data Privacy Act of 2012;
• Fraud prevention & security: Detecting, investigating, and preventing fraudulent activity, money laundering, and unauthorized account access;
• Responsible gaming: Monitoring gaming patterns to identify problem gambling indicators and administering self-exclusion and limit-setting tools;
• Customer support: Responding to your queries, complaints, and requests;
• Platform improvement: Analyzing usage data to improve the pkjl Platform's performance, features, and user experience;
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates — only where you have provided consent and may be withdrawn at any time.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012, pkjl processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — operating your account, processing transactions, and providing gaming services;
• Legal obligation: Processing required to comply with PAGCOR regulations, AMLA obligations, tax reporting requirements, and NPC directives;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and optional analytics, where you have given freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time by contacting our support team.

6 Sharing Your Personal Data

pkjl does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data only in the following limited circumstances:

• Payment processors: GCash, Maya, and partner banks receive the minimum data necessary to process your transactions;
• Identity verification providers: KYC and age verification service providers process your identity documents solely for verification purposes and are bound by strict data processing agreements;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine authorities, where disclosure is required by law or court order;
• Fraud prevention services: Third-party fraud detection platforms that help pkjl identify and prevent unauthorized activity;
• IT and platform service providers: Cloud hosting, data storage, and cybersecurity providers who process data on pkjl's behalf under binding data processing agreements that require them to maintain confidentiality and security standards equivalent to those of pkjl;
• Business transfers: In the event of a merger, acquisition, or sale of pkjl's business assets, your data may be transferred to the successor entity, subject to the same privacy protections described in this Policy.

7 Data Retention

pkjl retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:

Upon expiry of the applicable retention period, pkjl will securely delete or anonymize your personal data in accordance with NPC-approved disposal methods.

8 Data Security

pkjl implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the pkjl Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls ensuring that only authorized pkjl personnel can access personal data, and only to the extent necessary for their role;
• Regular security audits, vulnerability assessments, and penetration testing;
• Two-factor authentication (2FA) available for all player accounts;
• Incident response procedures in place to detect, contain, and report data breaches in accordance with NPC notification requirements.

While pkjl takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your pkjl account credentials and for notifying us immediately if you suspect unauthorized access to your account.

9 Cookies & Tracking Technologies

pkjl uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and analyze usage patterns. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function, including session management and security tokens. These cannot be disabled;
• Functional cookies: Remember your preferences such as language settings and responsible gaming tool configurations;
• Analytics cookies: Collect anonymized data about how players use the Platform to help us improve performance and user experience. These are only set with your consent;
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your explicit consent and can be withdrawn at any time.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the pkjl Platform. pkjl does not use third-party advertising networks or social media tracking pixels.

10 Your Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pkjl:

To exercise any of these rights, please contact pkjl's Data Protection Officer (DPO) using the contact details in Section 15. pkjl will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines.

If you believe pkjl has not adequately addressed your privacy concerns, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.

11 Minors & Age Policy

The pkjl Platform is strictly intended for adults aged twenty-one (21) years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. pkjl does not knowingly collect personal data from individuals under the age of 21.

During registration, pkjl requires users to confirm their date of birth and submit valid government-issued identification for age verification. Any account found to belong to a person under 21 years of age will be immediately suspended, all funds returned, and all associated personal data deleted in accordance with this Policy.

If you are a parent or guardian and believe that a minor has registered on the pkjl Platform, please contact our support team immediately so that we can take appropriate action.

12 Cross-Border Data Transfers

pkjl primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines — for example, cloud infrastructure providers or international fraud prevention services — pkjl ensures that such transfers are subject to appropriate safeguards, including:

• Data processing agreements that impose data protection obligations equivalent to those required under Philippine law;
• Standard contractual clauses approved by the National Privacy Commission;
• Transfer only to jurisdictions that provide an adequate level of data protection as recognized by the NPC.

13 Third-Party Services & Links

The pkjl Platform may reference or integrate with third-party services such as payment processors (GCash, Maya, partner banks) and identity verification providers. These third parties operate under their own privacy policies, and pkjl is not responsible for their data practices beyond the contractual obligations described in Section 6.

pkjl does not embed third-party social media plugins, advertising networks, or external tracking scripts on the Platform that would allow third parties to collect your data without your knowledge.

14 Changes to This Privacy Policy

pkjl reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. Where changes are material, pkjl will notify registered players via email or a prominent notice on the Platform at least fourteen (14) days before the changes take effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the pkjl Platform after the effective date of any revision constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.

15 Contact & Data Protection Officer

pkjl has appointed a Data Protection Officer (DPO) in accordance with the Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact: